Forward suspicious emails to PNC Abuse ( and forward screen shots of fraudulent text messages that appear to be from PNC to PNC Abuse ( PNC customers who believe they may have responded to a fraudulent text or e-mail and disclosed personal or account-related information, should immediately change their PNC online and mobile banking Username and Password, then contact us directly at 888-PNC-BANK or 88 and. Do not respond to requests for other personal or financial information such as full credit card numbers or Social Security numbers, as PNC will never contact you to ask for this type of personal or account information by phone, text or email. Never share your online or mobile banking Username via phone, text or e-mail, unless you initiated the outreach to PNC and know with certainty you are communicating with a PNC representative. Do not share your online or mobile banking Password by phone, text or e-mail, as PNC will never ask you for this information. 
Do not click on provided text or email links in fraud alerts.If an unexpected text, email or phone call is received that appears to be from PNC, we recommend the following: Heightened awareness about these tactics is the best defense. As cybercriminals have begun to shift their approach by targeting consumers directly through known and trusted channels of communication, we have become aware of sophisticated scams involving fraudulent outreach via text, e-mail and phone calls that appear to be initiated by PNC, but instead are being sent by a malicious third party in hopes of receiving our customers’ personal or account-related information.
PNC is fully committed to protecting the security and privacy of our customers.
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